789db Responsible Gaming — Stay Safe
789db believes entertainment is only worthwhile when enjoyed within limits. Use our tools, guidelines, and support to ensure a safe and balanced gaming experience.
Important Message
Online gaming is a form of entertainment — not a source of income. 789db provides services only to persons aged 21 and above. If you feel that gambling is having a negative impact on your daily life, relationships, or finances, please contact our support team immediately or use the self-exclusion tool.
Our Responsible Gaming Tools
Self-Exclusion
If you want to take a break, you can use the self-exclusion feature to block access to your account for a set period of time. This feature takes effect as soon as you request it, and our support team will assist you throughout the process.
Set Deposit Limits
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it stays in effect automatically — there is no way to exceed your budget. A specific cooling-off period is required before a limit can be increased.
Time-Out Feature
Take a temporary break ranging from 24 hours to several weeks. During a time-out, you will not be able to log in to your account or place bets. Once the break ends, you can resume playing normally.
Set Bet Limits
Set a maximum amount for a single bet. This protects you from large losses and lets you enjoy games in a controlled way. The limit takes effect immediately after it is set.
Reality Check
You will receive automatic notifications after a set period of time, reminding you how long you have been playing. This helps you stay aware of the time and make a conscious decision to take a break.
24/7 Support
789db's support team is available 24 hours a day, 7 days a week via live chat and email to assist you in Bengali. Feel free to contact us with any questions about responsible gaming.
Age Restriction: The 21+ rule is strictly enforced
Opening an account and playing at 789db is permitted only for persons aged 21 and above. Age is verified at the time of account registration. It is the responsibility of every account holder to ensure that no minor has access to their account.
Use password protection on your device and keep your login credentials secure from younger family members. You may also install parental control software on your browser if you wish.
Advice for Parents
- Use a strong password on your device and change it regularly.
- Do not leave your login credentials within reach of children.
- Activate parental filters on the family computer or mobile device.
- Talk to your children about the risks of online gaming.
- If you have any concerns, let 789db support know — we will help.
Warning Signs of Problem Gambling
If any of the following situations seem to apply to your life, it is time to be cautious. 789db is ready to support you.
- You are spending more than your set budget and finding it hard to stop.
- You keep playing in an attempt to recover your losses.
- You are hiding your gambling from family and friends.
- You are cutting back on work, studies, or time with family in order to play.
- You are taking on debt or selling assets to cover financial shortfalls.
- You feel restless or uncomfortable when you are unable to play.
Ask Yourself
The questions below will help you assess your gaming habits. If you answer "yes" to two or more of them, please get in touch with us.
- Do you usually spend more time or money on gaming than you planned?
- Have you tried to stop playing but been unable to?
- Is gaming causing tension in your relationships with the people close to you?
- Are you spending money on gambling instead of covering your everyday expenses?
- Are thoughts of winning distracting you from focusing on other things?
How to Use 789db's Safety Tools
The tools below can be easily accessed through your account settings or via the support team.
Deposit Limit
Set a daily / weekly / monthly deposit limit from your account settings. Lowering a limit takes effect immediately; increasing it requires a specified cooling-off period.
Temporary Time-Out
Take a temporary break from 1 day up to 6 weeks. During this period your account will be completely locked and no betting will be possible.
Permanent Self-Exclusion
Contact support for a long-term or permanent self-exclusion. Once activated, this option cannot be changed before the pre-set period has elapsed.
Gaming History
View your full betting and deposit history at any time. Use it to stay aware of your spending patterns.
The Golden Rules of Responsible Gaming
789db believes every player's gaming experience should be enjoyable and safe. With that goal in mind, we recommend following a few key principles:
- Play for entertainment only: Never think of gaming as an alternative source of income. Only bet what you can afford to lose.
- Set a budget in advance: Decide on a specific budget before each session and commit to not going over it.
- Set a time limit: Decide in advance how long you will play, and stop when the time is up.
- Do not bet on emotions: Stay away from playing when you are angry, sad, or under stress.
- Do not chase wins: Continuing to play in the expectation of a big win is risky. Stop according to your plan.
- Take breaks: Regular breaks protect your mental wellbeing and help you make better decisions.
- Be open with family and friends: Keeping your gaming secret is an early sign of a problem.
Remember, 789db is always on your side. Our platform is safe and reliable — we want you to enjoy gaming while staying protected.
Contact Support
We Are Here for You
789db's support team is available 24/7 via live chat and email in both Bengali and English. Feel free to talk to us about any responsible gaming concerns.
If you want to set up self-exclusion, a deposit limit, or a time-out, our support team will guide you through the steps one by one.
[email protected]Live Chat: Available 24/7
Stay Safe, Play Happy
Enjoy gaming responsibly at 789db. Browse our games section or read the FAQ for more information.