789db's Privacy Policy
Your personal information is completely secure with us — we protect your privacy using SSL encryption and strict data protection practices.
Introduction
789db operates a secure and reliable online casino and betting platform for users in Bangladesh. We believe that protecting the privacy of personal information is a fundamental right of every user. This privacy policy explains how we collect your information, how we use it, who we share it with, and how we keep it secure.
You are encouraged to read this policy carefully before using any 789db service. If any changes are made to this policy, we will publish the updated version on this page and, where applicable, make every effort to notify you.
What Information We Collect
789db collects the following types of personal information in order to operate its services properly.
Identity Information
- Full name
- Date of birth (for age verification)
- National ID number (for KYC verification)
- Email address
- Mobile number
Financial Information
- bKash, Nagad, or Rocket account number
- Transaction history
- Deposit and withdrawal details
- Bonus and reward records
Technical Information
- IP address
- Browser type and version
- Device information (model, operating system)
- Cookies and session data
- Site access times and log data
Usage Information
- Gaming history and preferences
- Bet types and amounts
- Time spent on the site
- Search and click history
Purpose of Data Collection
789db uses your personal information only for legitimate and transparent purposes. Your information will not be used for any purpose other than those stated below.
- Account Management: To create, verify, and maintain your account.
- Identity and Age Verification: To ensure that only individuals aged 21 or above can use the service.
- Financial Transaction Processing: To securely complete deposits and withdrawals via bKash, Nagad, and Rocket.
- Customer Support: To resolve your issues via live chat and email.
- Security and Fraud Prevention: To detect and prevent unauthorized access, fraudulent activity, and financial irregularities.
- Service Improvement: To analyze user experience and improve the quality and performance of the platform.
- Responsible Gaming: To monitor user gaming patterns and detect and prevent problem gambling behavior.
- Marketing Communications (with consent): To send relevant offers and information with your permission.
Data Sharing with Third Parties
789db never sells or rents your personal information. However, in certain limited circumstances, information may be shared with specific third parties.
Service Providers
Necessary information is shared with trusted organizations that assist us with payment processing, technical support, analytics, and customer service. These organizations are bound by confidentiality agreements with us and may only use the information for the specified purpose.
Payment Partners
Necessary information is shared with the relevant payment providers to complete transactions via bKash, Nagad, and Rocket. This information is used solely for transaction verification and security.
Legal Obligations
789db may be required to disclose relevant information in the event of a court order, a lawful request from a law enforcement agency, or any other legal obligation. In such circumstances, we provide only the minimum information required.
Cookies and Tracking Technologies
The 789db website uses cookies and similar tracking technologies to improve the user experience and ensure the functionality of the site.
Essential Cookies
These cookies are necessary for the core functionality of the site. They are used for tasks such as maintaining login sessions, security verification, and remembering user preferences. Disabling these cookies may prevent the site from working properly.
Analytics Cookies
These cookies are used to understand how many users visit each page, how long they stay, and which games or sections are most popular. This information helps us improve our services.
Functionality Cookies
These cookies are used to remember your language preference, screen layout, and other personalized settings, so you do not have to reconfigure them each time you visit.
Cookie Controls
You can accept or reject cookies at any time by changing your browser settings. However, disabling essential cookies may limit some services.
Data Storage and Security
789db takes the highest standard of technical and procedural measures to protect your personal information.
Encryption and Security Measures
The 789db platform uses SSL (Secure Socket Layer) encryption technology, which keeps all information exchanged between your browser and our servers completely secure. We also protect your information through modern firewalls, intrusion detection systems, and regular security audits.
Data Retention Period
We retain your information for as long as your account is active and for as long as necessary to meet legal obligations. After an account is closed, no information is retained beyond the legally required period and it is securely deleted.
Staff Training and Access Control
Only authorized staff have access to your information, and they are required to follow strict privacy policies. All our staff receive regular data protection training.
Your Rights
As a registered user of 789db, you have the following rights regarding your personal information.
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide a copy of the information within the specified timeframe.
Right to Correction
If there is any inaccuracy in your stored information, you may request a correction. Contact the support team and we will make the correction as soon as possible.
Right to Deletion
In certain circumstances, you may request the deletion of your personal information. However, complete deletion may not be possible if there are legal obligations in place.
Right to Opt Out of Marketing
You may stop receiving promotional emails or messages at any time. Let the support team know and we will remove you from the marketing list.
Protection of Children and Minors
789db strictly provides its services only to individuals aged 21 or above. If any minor's information is collected inadvertently, it will be deleted immediately and the associated account will be closed.
Age verification is mandatory at registration. We believe that protecting minors from gambling is a very important social responsibility. If any parent or guardian believes their child is using our platform, please notify the support team immediately.
Changes to Policy
789db reserves the right to update or change this privacy policy at any time. In the event of significant changes, we will make every effort to notify you via a notice on the website or to your registered email address.
Continuing to use the platform after changes to the policy are published will be considered as your acceptance of the new policy. You are therefore encouraged to check this page regularly.
Contact Us
If you have any questions, complaints, or requests regarding the privacy policy, please contact us through the following.